Privacy Policy

1. Introduction

Diffusr (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Information you provide directly:

• Name, email address, and company name when you book a call or submit a form.
• Billing and payment information when you purchase our services.
• Brand assets, briefs, and communication content shared during a project.

Information collected automatically:

• Device type, browser type, operating system, and IP address.
• Pages visited, time spent on pages, and referring URLs.
• Cookies and similar tracking technologies (see our Cookie Policy).

3. How We Use Your Information

• To provide, operate, and improve our Services.
• To process transactions and send related information.
• To communicate with you about your account, projects, and updates.
• To send marketing communications (with your consent, where required).
• To analyze usage patterns and optimize our website and services.
• To comply with legal obligations and enforce our terms.

4. Sharing of Information

We do not sell your personal data. We may share information with:

• Service providers who assist in operating our business (payment processors, hosting providers, analytics tools).
• Legal authorities when required by law, regulation, or legal process.
• Business transfers in connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to or restrict processing of your data.
• Request portability of your data.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, contact us at privacy@diffusr.com.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised “Last updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at privacy@diffusr.com.